What emotional experience settles a disturbed state of mind? In this paper I use the work of three psychoanalytic clinicians (John Steiner, Eric Brenman and Henri Rey) to describe the negative state of mind of a patient and draw on clinical material to illustrate my efforts to settle deep emotional disturbance. Recognizing the size of the emotional task by conceptualizing the depth and breadth of the pathological organization, along with thinking carefully about the ingredients of a ‘strengthening introject’ and locating an ‘introjective site’, taking into account the developmental disparity between therapist and patient are all seen as essential countertransference processes required to facilitate movement from a bad to a good state of mind.