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Symbolic of what we have possessed, lost, and wish to remember, the arts can memorialize cultural experiences too telling for mere speech. Aided by art, design, and storytelling, the many millions of visitors to the National September 11 Memorial Museum are remembering together not just one or more individuals or local communities, but an entire world that no longer exists. This paper details the collaboration between exhibition designer, Tom Hennes of Thinc Design, and myself, a psychoanalytic psychologist, in the relational design of the museum. This process entailed use of parallel and intertwined perspectives on how to help visitors remember, commemorate, honor, educate, witness, and mourn in order to transform unspeakable destruction into a creative reconstruction of continuity and vitality. How a psychoanalytic consultation to a museum design team developed from applying a few theoretical principles to a more generalizable model will be illustrated with narrative accounts of key moments.