In Germany in March 2020, a sudden change from the classical analytical setting to a video setting (for only four sessions) in response to the threat of the Covid-19 virus led to a breakdown of the patient. Based on her dream after the first video encounter, ensuing associations, the dreamlike elements in the rêverie that accompanied the narration of the dream, and the countertransference of the analyst, an attempt is made to work out in what way the conditions of the video setting contributed to the breakdown. Both clinically and based on the model of the α-function, the author shows deficiencies of somatic countertransference and unconscious rapport in the virtual setting. Since the video encounter allows only a restricted qualification of β-elements via the α-function, pre-conceptions remain insufficiently articulated and therefore cannot be intuited and realised by the analyst, which means that their psychic transformation fails. For the patient, who was very dependent on being held and contained by the analyst especially in terms of the transformation of proto-emotional states into psychic experience, the analyst's inability to work in this setting like before felt like a rupture, like 'being dropped’.