The climate of modern society in this new digital age is changing; computer technology is reshaping our relationships and globalising our lifestyles. Psychotherapy is not immune to this shift; therapists are engaging with technology and adapting their ways of working. This study employs Interpretative Phenomenological Analysis (IPA) to explore the experiences of psychotherapists providing online psychotherapy using live video technology. The findings illuminate the motivations and benefits for therapists practicing online such as greater freedom and control. The idiosyncrasies of the paradoxical nature of the therapeutic relationship online are revealed as intimate and intense, as well as comfortable and disinhibiting. New considerations and issues associated with the medium are uncovered, highlighting some of the currently unresolved ethical concerns regarding online practice. The study adds to the growing body of literature, promoting greater knowledge and awareness of the medium, and stresses the need for increased clarity, support and further research in the area.