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Police and citizen behavior occurring during radio patrol activities was studied in Miami. Four specially trained policemen-observers rated behavior of
twelve observed patrolmen interacting with fourteen hundred citizens during one thousand separate contacts. Police behavior was found to be predominantly controlling in nature. Citizen behavior was predominantly coöperative and nonviolent. Stress was perceived by patrolmen in seven per cent of calls and altered police behavior in one and a half per cent of calls, a small but significant amount. Surprisingly, neither citizen behavior nor types of neighborhoods affected the police behavior. Inactivity on patrol increased both police controlling behavior and police fatigue. Recommendations are made regarding police research training and operations.